Nico Van Niekerk

Summary The following describes the steps on how to increase the memory settings of the installed IDE Services. How To Ensure the host machine or VM has enough available memory. Set the followi...

Problem The following are considerations and notes on upgrading IDE Services to version 2026.* Resolution Backup Data(optional) Perform a full backup of your database and storage Deployment S...

Summary The article shows how to transfer licenses from the JetBrains Console into the IDE Services License Vault Dashboard. Steps Log into your JetBrains Console Navigate to the Team containing I...

Problem A user is unable to authenticate while attempting to connect to the IDE Services via an automation token. They are encountering a 401 error when trying to use the automation token through S...

Problem How to fetch license usage data via the IDE Services REST API. Resolution To address this requirement, the following resources are available: Refer to the REST API documentation for IDE Se...

Question We need to clarify the availability requirements for an on-premise installation of IDE Services, including whether continuous uptime is required for IDE usage and how a developer can work ...

Problem After transferring licenses from one team to a different team, the transferred licenses are not visible in the destination team overview. Resolution IDE Services has a 2-hour turnaround tim...

Problem When attempting to start and use the IDE Services server (2026.0.0.9939) in a Podman container configured with a proxy, the following error occurs: io.netty.resolver.dns.DnsResolveContext$S...

Problem Connecting the Toolbox App to the IDE Services was stuck at the "Connecting..." stage without completing the process. Diagnostic logs indicated repeated "Connect timed out" errors while att...

Problem After a TeamCity server restart, an Amazon EC2 cloud profile shows a profile error and starts no agents. Other profiles keep working, including profiles with the same settings. The error st...