Kyle Vorster

Problem The Install Plugin from Disk menu is disabled, even when the IDE is not logged in to JetBrains IDE Services. Cause The issue was caused by the presence of an outdated configuration file cal...

Problem LDAP synchronization fails with an error similar to the following: java.lang.IllegalStateException: Duplicate email found: user@example.com Although the reported user may not appear in the...

Problem Some users may be rejected when attempting to access License Vault, even though they appear to belong to the correct email domain. The error typically states that the user’s email does not ...

Question How can I configure LDAP settings in IDE Services to select users from two specific Organizational Units (OUs) while ensuring reliable login functionality? Answer Currently, IDE Services l...

Problem When users attempt to log in to IDE Services with LDAP authentication behind an Apache2 reverse proxy encounter a 403 Forbidden error. The server logs indicate a CORS (Cross-Origin Resource...

Question Is it possible to disable the OpenAPI documentation in the Kubernetes (K8s) Helm chart configuration for IDE Services, and if so, how? Answer Yes, it is possible to disable the OpenAPI doc...

Questions How to set up SCIM and retrieve the corresponding correct SCIM endpoint URL? What happens to licenses when transferred from JetBrains Console to IDE Services License Vault? Will users lo...

Problem When attempting to activate an IDE via the IDE Services Cloud license server, the error message appears: "OAuth 2.0 Error: The specified email address belongs to a domain that has not been ...

Problem After re-creating the database (deleting the old database/recreating from scratch/deleting database table), the instance could not be activated with the same license key. Cause IDE Services...

Affected versions: 2026.2 Problem TeamCity unexpectedly triggers a build when a VCS trigger has a +pr:* branch filter and a previously merged and deleted pull request (PR) source branch is recreate...