Petr Shust

Symptoms After the purchase of the Business plan in JetBrains Central Console, the Business plan subscription (shown as JetBrains AI Business) appears in the license list, but it cannot be assigned...

Problem The user wants to use custom agents, such as OpenCode, Zerostack, and in-house agents, with Central CLI instead of being limited to predefined agents provided by JetBrains. Cause Central re...

Issue User encountered "API Error: 477 Out of quota" in AI Assistant, even though AI Enteprise quota usage was below the limit. Cause The root of the problem lies in JetBrains Central CLI intercept...

Problem An organization admin is unable to remove the user from the organization in the JetBrains Console. Although the "Remove from organization" option is visible, clicking it does not perform th...

Background/Situation The user encountered an issue while trying to access the JetBrains Console options using the regular account user. The Console options were missing, and this may have been infl...

Description When AI Enterprise is disabled in an IDE Services profile, an IDE launched from Toolbox cannot use a personal AI subscription. AI Assistant shows AI Enterprise is disabled by company po...

Problem Users who have disabled JetBrains AI for their teams via JetBrains Console wish to work with third-party agents over ACP. However, they encounter an error message preventing the setup of an...

Question How to regain access to manage the JetBrains IDE Services when receiving error messages related to permissions? Answer If user is unable to access and manage the JetBrains IDE Services due...

Problem User which was used to log in to IDE Services was a regular user instead the administrator. Cause The primary causes of the problem were: Incorrect SAML configuration and attribute mapping...

Problem The IDE Services CLI faces issues when initializing in an air-gapped setup. Specifically, the command bin\ide-services-cli init fails. Additionally, after solving the CLI part, issues persi...