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ReSharper AI Assistant reports an error "Request timed out. Please try again later."

Angelina Elycheva
Updated

Problem

When attempting to activate or use ReSharper AI, the 'Request timed out. Please try again later.' or 'Request timed out. Please try again.' error appears. image.png

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Cause

If AI Assistant has not been activated yet, this issue could be caused by a VPN, firewall, or proxy blocking the connection to the AI Assistant server.

Resolution

  1. Add AI Assistant server resources to the list of exceptions to your firewall/proxy. A list of exceptions that should be added can be found in the article - How to allow access to JetBrains AI Assistant/Junie in the company network firewall/proxy.

  2. Try disabling IPv6 in WiFi properties (Settings | Network & Internet | Status | Change adapter options | right click on the active internet connection | Properties | disable Internet Protocol Version 6).

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  3. Try using another internet connection as a test.

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