Yu Kok Yong

Question How can I obtain a JetBrains IDE license (IntelliJ IDEA, CLion, PyCharm etc.) for personal use only (without using License Vault)? Answer You can request the IDE license by creating a Je...

Problem User was unable to use JetBrains IDE (e.g. Rider), despite having an active All Products Pack license. The user appeared under the "Users" section in the License Vault dashboard but had no ...

Problem The user is unable to configure the server configuration file for IDE Services On-Prem installation to bypass the requirement for an S3-compatible object store such as Minio. The server fai...

Problem Whilst setting up SCIM provisioning for JetBrains IDE Services through Microsoft Entra ID, user might encounter issues fetching the metadata file and identifying key configurations like Ent...

Problem User is unable to access AI Assistant and Junie despite attempting multiple troubleshooting steps such as reauthentication and restarting the IDE. Cause The root cause appears to be relate...

Problem After upgrading the IDE Services server to docker.io/jetbrains/ide-services:2025.5.1.2009 and restarting, the following error messages appear in the logs: The use of configuration keys that...

Problem The user reported seeing postpaid licenses even though they believed the postpaid option was disabled (set to 0). In short, it was a confusion between Postpaid License Limit = "0" vs Postpa...

Problem Users still fail to authenticate themselves with the following error message in the IDE: Authentication Required. Click 'Authenticate' below and provide your credentials in the browser The...

Problem When an organization undergoes restructuring and user email addresses are changed (e.g., due to a domain change), there is concern about the licensing impact in JetBrains IDE Services. Spec...

Problem Users are unable to export the list of onboarded users from the JetBrains IDE Services portal UI. Cause The JetBrains IDE Services portal lacks an in-built feature to export user lists in f...