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How to Increase Quota Limits in AI Enterprise

Nikolai Maltsev
Updated

Background

Quota limit is reached and AI features are no longer available.

Question

How to increase AI Quota Limits for the AI Enterprise user

Answer

To increase quotas per user in an organization using AI Enterprise in either cloud or on-premise installations, follow the procedure below.

  1. Request to increase the quota should be submitted by the IDE Services administrator. To do this, fill out the support form and include the following information:

    • License ID, which can be obtained at: https://<IDES-URL>/configuration/license-activation or by navigating to Administration Console → Configuration → License & Activation, then copying the License ID field.
    • User ID, which can be obtained at: https://<IDES-URL>/users. Select and open the relevant user, then copy and paste the URL of the user’s page into the description of the ticket. The URL should look like the following example: https://<IDES-URL>/users/de10be52-xxxx-4338-xxxx-a11a61516dd7

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