Joe Gallelli

Problem ide-services-cli init prints this line and then produces no further output for tens of minutes: Downloading latest Toolbox tool distributions into ./ide-services/offline/distributions… No ...

Problem Attempting to create, edit, or delete a user through the JetBrains IDE Services REST API (for example, DELETE /api/v1/users/{id}) returns the following error while synchronization with an I...

Question Is it possible to set up an "LLM Proxy" for JetBrains AI Assistant, integrating LiteLLM in the flow as follows: JetBrains AI Assistant -> LiteLLM -> JetBrains AI Service? Additionally, can...

Symptoms A user authenticates successfully against LDAP on an on-prem IDE Services deployment, but on the Users page they appear with the Regular role even though their LDAP account is a member of ...

Problem When AI Enterprise is disabled, the AI Assistant plugin may be disabled on every IDE start. This can prevent using AI Assistant even when the goal is to work with third-party providers. Cau...

Question How can I resolve the error "Failed to download report data: Unexpected error" in IDE Services? Answer This issue can occur when the IDE Services application server does not have enough me...

Question Why do some administrators see a blank page when opening the IDE Services application? Answer This can happen when the IDE Services server was previously running with insufficient memory a...

Overview In an on-premise deployment, when an external directory account’s attribute changes but some attribute remains the same, directory sync in IDE Services can fail due to a uniqueness conflic...

Problem When using AI plugins like JetBrains AI Assistant and Junie in IDE managed by Toolbox App through IDE Services, these plugins get uninstalled upon logging out of IDE Services and restarting...

Question How can a user include the ides.config.db.schema value in the Helm template output to ensure a non-default PostgreSQL schema is configured during deployment? Answer To ensure the ides.conf...