Yu Kok Yong

Question How should proxy settings be configured for IDE Services On-Premises, and is the configuration in ides.config.javaOpts sufficient? For example: javaOpts: "-Xmx1g -Xms256m -Dhttp.proxyHost=...

Background/Situation Due to security compliance concerns, the user wants to minimize data exposure when importing and synchronizing groups from Microsoft Entra ID to JetBrains IDE Services On-Premi...

Problem In the Manage License window of a JetBrains IDE, attempts to activate a license through a license server (Standalone License Vault or IDE Services License Vault) fail with an "Authorization...

Problem ReSharper may repeatedly prompt users to sign in again or show unexpected session timeout messages. Resolution Update ReSharper If you are using a version earlier than 2026.1.1, update t...

Problem When attempting to activate an IDE's license, the user encounters an error message: "Cannot invoke "java.security.KeyStore.size()" because "this.myKeyStore" is null." Cause The error indica...

Problem The error "Failed to load server config: Unexpected error" is occurring, and the logs indicate the following message: Authentication provider returned 401 UNAUTHORIZED: {"type":"about:blank...

Question Does the previously used IDE Services server URL stored in the IDE cache refer to the license saved in the <ide>.key file located in the %APPDATA%/Roaming/JetBrains/ folder? How does the l...

Problem Users are receiving repetitive emails with the subject "Action required: Your JetBrains IDE Services license key has changed," even though the new license has already been activated and the...

Question In IDE Services Cloud, how to permanently delete the automation token generated in the Configuration -> Automation Tokens section? It seems the deleted token still remains in the "Deleted"...

Question How to permanently delete users that are shown as "Deactivated" in IDE Services Cloud? The "delete" icon in Users is greyed out, and it says, "The users are managed by the identity provide...