Problem
After IDE Services first run, following errors appear in log:
2025-03-14T16:01:26.428Z ERROR 1 --- [Toolbox Enterprise] [ main] o.j.bad.fls.server.core.c.SignerFactory : Failed to create signer. Server will not be able to handle IDE requests. Reason: java.lang.IllegalArgumentException: PK is missing
2025-09-11T09:17:53.050Z WARN 1 --- [Toolbox Enterprise] [tor-tcp-epoll-8] c.j.t.s.license.LicenseTypeProvider : No valid license found
2025-09-11T09:17:56.997Z WARN 1 --- [Toolbox Enterprise] [tor-tcp-epoll-8] o.jetbrains.bad.lv.tbe.TBELicenseVault : Unable to install new licenses. Server going to the STANDBY mode
java.lang.IllegalStateException: Provided claims () doesn't have a required lv.payload claim
Cause
These are common errors which can be ignored during the first application startup as they refer to the IDE Services license not being activated. Once license is applied, they should gone.
Note
Please note, if your IDE Services license is active and you are still seeing these messages then please reach out to the support team.
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