Symptoms
Confirmed affected versions: 2025.07
- The TeamCity Cloud instance had no available committer slots.
- There were commits from unlicensed committers in some build configurations.
- This led to automatic triggers being disabled for these build configurations. The following pop-up is displayed:
- Additional committer slots were purchased.
- Administration > Subscription & Resources > Committers page shows all committers licensed. There are no committers without a license.
- The automatic triggers are still disabled. The same pop-up is displayed.
Cause
The check for available committer slots occurs after the build is triggered. As these build configurations can't be triggered automatically, the check that would result in re-enabling the automatic triggers doesn't happen.
Resolution
We're working on changing this logic.
Workaround
Triggering the mentioned in the error message build configurations manually will run the committers licenses check and should re-enable automatic triggering.
Additional information
TCCI-4963 (internal)
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