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Question How to change the organization's name in JetBrains Central Console? Answer To rename the organization, contact the Sales team.

Question How to delete an organization from JetBrains Central Console? Answer To remove the organization, contact the Sales team.

Problem Every time the user logs out and logs back in, the onboarding process restarts, even after completing it previously. Cause A bug caused by onboarding progress being stored in localStorage, ...

Question Why is the Code origin breakdown graph in the AI Analytics section not displaying any data? Answer Currently, these metrics are collected only from IntelliJ IDEA. As soon as all IDEs are s...

Question When will the new AI billing model become available for an organization? Answer The transition to the updated AI subscription and billing model for existing organizations began on July 7, ...

Question Are Single Sign-On (SSO) and SCIM provisioning implemented in JetBrains Central Console? Answer Single Sign-On (SSO) and SCIM provisioning are not currently supported. There is no estimate...

Problem AI statistics indicate that usage exceeds the monthly credit limit. Cause The bug in the backend caused some rows to be duplicated, leading to the incorrect display of AI credit overconsump...

Question Is there a way to remove expired licenses from the License page in JetBrains Central Console? Answer Expired licenses cannot be manually removed from JetBrains Central Console. Expired lic...

Problem Information about the AI Credits Consumption of a specific user is missing or incorrect on the AI Statistics page in JetBrains Central Console. Cause The user seems to be logging in with a ...

Question How can a newly added user (via User Management | Users) access the JetBrains Console? Answer When a new user is added as an administrator in the JetBrains Console, assigning a role does n...