How to troubleshoot JetBrains IDE crash or freeze

Question

What should I do if my IDE crashes (exits unexpectedly) or freezes (becomes unresponsive)?

Answer

Choose the case that matches your situation and follow the linked solutions:

• Case 1: JetBrains IDE is not opening at all. Nothing happens when you launch it or it terminates right after launch

• Case 2: JetBrains IDE starts up fine and loads your project, but exits abruptly some time afterwards

• Case 3: JetBrains IDE is unresponsive to mouse input, UI is frozen or blank

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