Student license disappears from JetBrains Account

Problem

Some users report that their Student license disappears from their JetBrains Account.

Example:

I am experiencing an issue with my premium student license, which seems to have disappeared from my JetBrains account. I initially had the account linked to my GitHub account.

Solution

If your student license has disappeared from your JetBrains account, it’s possible that you may have logged in with a different email address than the one you used to apply for the license.

Student licenses are often linked to the email address used during the application process, which could be either your academic or personal email (such as Gmail).

Try logging in to your JetBrains Account with all the email addresses you might have used when applying for the student license.

Next steps

⚠️ If the above doesn't help, contact our Sales team to receive further assistance.