Cannot load plugins in Marketplace inside IDE; Marketplace is emtpy inside IDE

Problem

When open Marketplace via Settings | Plugins, no plugin is listed, the whole page is empty.

Cause

The connection from JetBrains IDE to JetBrains Marketplace may be disturbed by network policy, security tool or other network devices.

Resolution

One suggestion is to change the default DNS to a public DNS. Usually the default DNS will be your router or a specific DNS defined by your network admin.

A public DNS is like Google public DNS (https://developers.google.com/speed/public-dns?hl=zh-cn), Ali public DNS (https://www.alidns.com/) or other public DNS.

See also: Plugins unavailable in IntelliJ IDEA Marketplace: Configuration issue