How to collect Rider Debugger logs

Background/Situation

An unexpected issue arises during a debugging process in Rider, such as:

• A critical error occurs, or
• An error message "Something went wrong..." appears, or
• A breakpoint is not hit, or
• Any other debugging-related issue.

Question

How to troubleshoot the issue with the debugger?

Answer

To troubleshoot the debugger issue, collect debugging logs and share them with the support team:

1. Follow these steps to collect the logs:
   • Open Help | Diagnostic Tools | Choose Trace Scenarios.
   • Enable the Debugger trace scenario.
     • If the issue relates debugging C++ written project, additionally enable CppDebugger;
   • Reproduce the issue to capture the necessary logs.
   • Collect the full log bundle via Help | Collect Logs and Diagnostic Data.
   • Disable the trace scenarios you enabled earlier.
2. Upload the logs to the JetBrains server using the upload page and share the generated ID with the Support team.
3. Go to Help | Report a Bug to create a new YouTrack issue.