How to collect Rider logs

How to collect Rider logs?

In case you are not sure, you can reproduce the issue one more time, collect Rider logs in one archive by calling the action Help | Collect Logs and Diagnostic Data right after the issue occurred.

In case you have a stable repro, do the following:

1. Open the logs directory by calling the action Help | Diagnostic Tools | Show Log in Explorer/Finder/Files;
2. Close Rider and clean the log folder;
3. Launch Rider and reproduce the issue once again;
4. Then collect all logs via Help | Collect Logs and Diagnostic Data;

Can't access the Help menu, how to find the logs manually?

One can locate log files manually under the following path:

Windows

%LOCALAPPDATA%\JetBrains\Rider{version}\log

macOS

/Users/{User}/Library/Logs/JetBrains/Rider{version}

Linux

~/.cache/JetBrains/Rider{version}/log

Example:

%LOCALAPPDATA%\JetBrains\Rider2026.1\log

Does the Rider team need all the log files and folders?

Yes, we do. Collect all the files and folders unless you were asked for a particular file.

How to share logs with JetBrains?

• Attach them to your existing communication thread.
• create a new issue and attach files there
• upload files to the JetBrains Uploads service and share the generated Upload ID

<SYSTEM DRIVE>\Users\<USER ACCOUNT NAME>\.<PRODUCT><VERSION>\system\log

~/Library/Logs/<PRODUCT><VERSION>

~/.<PRODUCT><VERSION>/system/log

c:\Users\John\.Rider2018.1\system\log