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Question When will the new AI billing model become available for an organization? Answer The transition to the updated AI subscription and billing model for existing organizations began on July 7, ...

Question Are Single Sign-On (SSO) and SCIM provisioning implemented in JetBrains Central Console? Answer Single Sign-On (SSO) and SCIM provisioning are not currently supported. There is no estimate...

Problem AI statistics indicate that usage exceeds the monthly credit limit. Cause The bug in the backend caused some rows to be duplicated, leading to the incorrect display of AI credit overconsump...

Question Is there a way to remove expired licenses from the License page in JetBrains Central Console? Answer Expired licenses cannot be manually removed from JetBrains Central Console. Expired lic...

Problem Information about the AI Credits Consumption of a specific user is missing or incorrect on the AI Statistics page in JetBrains Central Console. Cause The user seems to be logging in with a ...

Question How can a newly added user (via User Management | Users) access the JetBrains Console? Answer When a new user is added as an administrator in the JetBrains Console, assigning a role does n...

Question Can unused JetBrains AI credits be transferred or reallocated between different users? Answer JetBrains AI credits included in licenses are assigned as a standard monthly quota per user. T...

Problem A user is unable to access all features of the JetBrains Central Console, for example, only the Licensing tab is accessible. Cause The organization is missing an 'Org Admin' user. Resolutio...

Question Is it possible to manage users in Teams in JetBrains Console? Answer Currently, it's only possible to move licenses between the teams, and not users. Users are 'added' to the team by assig...

Problem When running central login --enterprise against an IDE Services On-Premises deployment (version 2026.0.2.*) and entering the IDE Services URL, login fails. The browser receives a 400 Bad Re...