Visual Studio Freeze Troubleshooting with ReSharper (Process Dump Collection)

Background

This article provides guidance on collecting diagnostic information when Visual Studio freezes while using ReSharper.

Visual Studio becomes unresponsive (freezes) during operation when ReSharper extension is enabled.

Question

How to collect diagnostic information to determine the cause of the Visual Studio freeze?

Answer

1. Download the Capture Traces utility. Extract the contents to a convenient location. This utility contains the necessary scripts to capture the required information.
2. Before proceeding, ensure that only one instance of Visual Studio is running. Close any additional instances to avoid interference with the dump collection process.
3. Navigate to the extracted CaptureTraces directory and locate the debug.bat file. Run the debug.bat file. This script will initiate the memory dump collection process for the unresponsive Visual Studio process.
4. The dump generation process may take some time. Wait for the script to complete its operation.
   • Upon completion, the script will generate several text files within the output subdirectory of the CaptureTraces directory.
5. Compress all the .txt files located within the output directory into a single archive file (e.g., vs_dump.zip).
6. Attach the log archive to the relevant ticket or submit it to the Upload Service and mention the Upload ID in the relevant ticket.