Problem
Users report that upon downloading and attempting to run PyCharm, they encounter a message stating that this version cannot run on their computer.
Cause
This issue typically arises when the incorrect software package (e.g., one not compatible with the user's system architecture such as ARM64 or AMD64) is downloaded for installation.
Resolution
To resolve this issue, users should ensure they are downloading the correct version of PyCharm. E.g. to check CPU architecture in terminal on macOS you can execute the following command in the system terminal:
sysctl -n machdep.cpu.brand_string
For Windows, please run the following in CMD:
echo %PROCESSOR_ARCHITECTURE%
Please visit the JetBrains official download page and verify that you select a package matching your computer's architecture (link to download page).
Alternatively, using JetBrains Toolbox can provide a refined approach to installing and maintaining compatible versions of JetBrains software. For more information, please see the Toolbox App page.
If you encounter further issues or have additional questions, please contact JetBrains support for assistance.
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